Back Office Executive

ob Title: Branch Executive

Location: Patna

Experience: 4 years above

Job Description:

We are looking for a highly motivated and experienced Branch Executive to join our team in Patna. This is an exciting opportunity for individuals who have a strong background in handling customer orders, payments, and managing field technicians. The ideal candidate will also be proficient in MIS, possess a technical background (especially in CCTV, Fire Fighting, etc.), and have strong organizational skills.

Key Responsibilities:

• Customer Order & Payment Handling:
• Manage customer orders and ensure timely payment processing.
• Address customer queries related to orders and payments.

• Field Technician Coordination:
• Allocate tasks to field technicians based on work requirements.
• Monitor job progress and ensure that jobs are completed on time.
• Distribute payments to technicians as per job completion.

• Material & Stock Management:
• Maintain and update records of stocks and materials in the branch.
• Ensure availability of required materials and supplies for operations.

• MIS & Reporting:
• Prepare and maintain detailed MIS reports on sales, inventory, and technician performance.
• Regularly update records and generate performance reports for management.

• Technical Knowledge:
• Use your technical expertise to troubleshoot issues related to CCTV, fire fighting systems, and other technical products.
• Advise customers and field technicians on product-related inquiries.

• Customer Interaction:
• Liaise with customers to address any issues related to products or services.
• Provide product demonstrations or explanations when necessary.

Required Skills & Qualifications:

• Educational Qualification: Graduate.
• Experience: 7-8 years in back office operations or similar roles.
• Technical Knowledge: Preferred experience in CCTV, fire fighting, or similar technical fields.
• Proficiency in MIS: Full understanding of MIS tools and reporting.
• Language Proficiency: Fluent in both Hindi and English.
• Strong Organizational Skills: Ability to manage multiple tasks efficiently and effectively.
• Field Technician Management: Experience in managing field teams and allocating jobs.
• Communication Skills: Excellent verbal and written communication skills.

Additional Benefits:

• Lodging Provided: Accommodation will be provided in Patna

Workplace Environment:

• This is an on-site role requiring active participation in daily branch operations.

If you have a strong technical background, excellent leadership abilities, and a keen eye for organization, we would love to have you join our team!

Job Type: Full-time

Pay: ₹8,086.00 - ₹29,119.46 per month

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9073950127