B2B- Customer Coordinator and Acquistion - Software Sales

Job Description

Company Description PraSoft IT Services Pvt Ltd is dedicated to delivering top-notch customer service and support, ensuring customers receive the highest quality of personal and professional attention. Our core promises of speed, accuracy, and reliability set us apart from the competition. We provide software solutions incorporating best-of-breed technologies and industry best practices, enabling organizations to realize the full potential of their IT investments. PraSoft helps clients manage their software portfolio to reduce complexity, costs, and risks, while increasing flexibility to adapt to changing business needs. Role Description This is a full-time on-site role for a B2B Customer Coordinator and Acquisition - Software Sales, located in Noida. The role involves managing relationships with clients, handling customer inquiries and concerns, and ensuring customer satisfaction. Day-to-day tasks include providing customer support, coordinating with internal teams, and actively participating in customer acquisition strategies. The role also requires analyzing customer needs and feedback to drive improvements in service delivery. Qualifications Customer Service, Customer Support, and ensuring Customer Satisfaction skills Strong Communication skills for effectively interacting with clients Analytical Skills for understanding and addressing customer needs Proven ability to work collaboratively in a team environment Experience in B2B sales or software sales is a plus Bachelor’s degree in Business, Marketing, or related field Show more Show less