B2B- Customer Coordinator and Acquisition - Software Sales

You will be responsible for managing relationships with clients, handling customer inquiries and concerns, and ensuring customer satisfaction. Your day-to-day tasks will include providing customer support, coordinating with internal teams, and actively participating in customer acquisition strategies. Additionally, you will need to analyze customer needs and feedback to drive improvements in service delivery. - Customer Service, Customer Support, and ensuring Customer Satisfaction skills - Strong Communication skills for effectively interacting with clients - Analytical Skills for understanding and addressing customer needs - Proven ability to work collaboratively in a team environment - Experience in B2B sales or software sales is a plus - Bachelors degree in Business, Marketing, or related field PraSoft IT Services Pvt Ltd is dedicated to delivering top-notch customer service and support, ensuring customers receive the highest quality of personal and professional attention. Our core promises of speed, accuracy, and reliability set us apart from the competition. We provide software solutions incorporating best-of-breed technologies and industry best practices, enabling organizations to realize the full potential of their IT investments. PraSoft helps clients manage their software portfolio to reduce complexity, costs, and risks, while increasing flexibility to adapt to changing business needs. You will be responsible for managing relationships with clients, handling customer inquiries and concerns, and ensuring customer satisfaction. Your day-to-day tasks will include providing customer support, coordinating with internal teams, and actively participating in customer acquisition strategies. Additionally, you will need to analyze customer needs and feedback to drive improvements in service delivery. - Customer Service, Customer Support, and ensuring Customer Satisfaction skills - Strong Communication skills for effectively interacting with clients - Analytical Skills for understanding and addressing customer needs - Proven ability to work collaboratively in a team environment - Experience in B2B sales or software sales is a plus - Bachelors degree in Business, Marketing, or related field PraSoft IT Services Pvt Ltd is dedicated to delivering top-notch customer service and support, ensuring customers receive the highest quality of personal and professional attention. Our core promises of speed, accuracy, and reliability set us apart from the competition. We provide software solutions incorporating best-of-breed technologies and industry best practices, enabling organizations to realize the full potential of their IT investments. PraSoft helps clients manage their software portfolio to reduce complexity, costs, and risks, while increasing flexibility to adapt to changing business needs.