Azure stack HCI

Job Description

Role & responsibilities Extensive troubleshooting skills and problem-solving ability required for MS Cluster, Hyper-V cluster and Azure stack HCI. Hyper-V - Strong knowledge and experience required for Installation , Configuration and end to end management of Hypervisor and VM running on Hyper-V. Azure stack HCI strong knowledge and troubleshooting experience required on S2D stack HCI cluster. Good experience required on Installation, configuration , backup and restoration of stack HCI nodes Cluster - Strong Knowledge and experience required for MS Failover Cluster Installation, configuration and troubleshooting of cluster issues. Ability to provide the RCA with the available logs. Windows - Server 2008 till 2022 installation, configuration, and end to end support for OS related issues. Dump file analysing. Patching - Good Experience required in Azure stack HCI OS patching and firmware upgrade for stack HCI nodes. Good Knowledge required on DNS, DHCP and GPO Tools - Good experience required on various MS tools like, Perfmon , procmon and netmon. Scripting Good to have PowerShell scripting knowledge. Process Good Knowledge on ITIL process. Soft Skills Strong communications skills – Excellent spoken and written English communication. Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration Preferred candidate profile 9+ years of experience in Hyper-v cluster, MS cluster Administration, Hyper-V replication, S2D cluster, Azure stack HCI, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts and work from Office.