Azure Devops Engineer

Vertx Solutions

8 - 12 years

12 - 22 Lacs

hyderabad chennai bengaluru

Posted:4 hours ago| Platform:

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Skills Required

rest api integration azure devops itsm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Assessment Phase:

Analyse current workflows in Azure DevOps and TopDesk related to Change and Incident Management.
Identify integration points, data flow requirements, and automation opportunities.
Evaluate TopDesk API capabilities and Azure DevOps extensibility options.

Implementation Phase:

Design and develop API-based integration between Azure DevOps and TopDesk.
Implement automated ticket creation, status updates, and change tracking.
Ensure secure and reliable data exchange between platforms.
Configure Azure DevOps pipelines to interact with TopDesk for change approvals and incident logging.

Collaboration & Support:

Work closely with the TopDesk Engineer to align on API usage, authentication, and data models.
Provide documentation and training for support teams and stakeholders.
Troubleshoot and optimize integration performance.

Required Skills & Experience:

Proven experience with
Azure DevOps
(pipelines, repos, boards).
Strong understanding of
ITSM processes
, especially
Change Management
and
Incident Management
.
Hands-on experience with
RESTful APIs
,
JSON
, and
webhooks
.
Proficiency in scripting languages (e.g., PowerShell, Python).
Experience with
CI/CD
and automation frameworks.
Excellent problem-solving and communication skills.

Preferred Qualifications:

Experience with API authentication mechanisms.
Knowledge of enterprise integration patterns.
Familiarity with Agile and DevOps methodologies.
Certification in Azure or ITIL is a plus.

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