Posted:6 days ago|
Platform:
On-site
Full Time
- Displaying complete onus to customers queries / problems
- Delivering service with requisite courtesy and accuracy
- Adhering to product and process requirements, with nil errors
- Escalating customer issues to the right internal stakeholders
- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
- Complying to service and sales guidelines
- Achieving Call Quality targets
- Resolving customer queries at the first instance of contact, with minimum call handling time
- Loans and mortgages
- Priority / elite accounts
Qualifications:
Optimal qualification for success on the job is:
For successful execution of the job, the candidate should possess the following:
Axis Bank
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