AWS Ops Lead

Role Overview: As an AWS Ops Lead at Hitachi Digital Services, you will be a key member of the team, responsible for managing and optimizing AWS infrastructure while implementing and overseeing IT Service Management (ITSM) and IT Infrastructure Library (ITIL) best practices. Your leadership skills will play a crucial role in ensuring the reliability, security, and scalability of the AWS cloud resources. Key Responsibilities: - Manage and optimize AWS cloud resources to maintain high availability, security, and performance. - Monitor AWS services to address issues proactively and minimize downtime. - Implement best practices for AWS security and compliance. - Oversee ITSM processes to streamline service delivery and support. - Lead incident, problem, change, and release management activities. - Implement ITIL best practices for service strategy, design, transition, operation, and continual service improvement. - Lead a team of AWS Operations and ITSM/ITIL professionals, providing guidance, mentoring, and support. - Collaborate with stakeholders to understand requirements and translate them into effective AWS solutions and ITSM/ITIL processes. Qualifications Required: - Proven experience managing AWS infrastructure in enterprise environments. - Strong understanding of ITSM and ITIL principles and their practical application. - Excellent leadership and team management skills. - Effective communication and collaboration abilities. - Problem-solving mindset with a focus on continuous improvement. - ITIL Foundation certification or higher and AWS Certified or equivalent certification. Company Details: Hitachi Digital Services is a global digital solutions and transformation business that focuses on innovation and technology to unlock potential in various sectors. The company is committed to a sustainable future and values diversity, equity, and inclusion in its culture. The team at Hitachi Digital Services collaborates to co-create meaningful solutions to complex challenges, turning organizations into data-driven leaders. (Note: Additional details about the company are not present in the provided job description.),