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AWS Connect Professional

AWS Connect Professional

Virtusa

8 - 13 years

2 - 6 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

aws cloud rest api gateway apis ai terraform llm contact center ai models nosql nosql databases

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

Must have 5+ years of strong Fully hands-on with Amazon Connect

Deep understanding of contact center workflows and integrations

Proven experience in similar implementations Capable of leading technical design and guiding the engineering team

Experience in enterprise-scale contact center transformation projects

Proficiency in creating REST Apis using API Gateway and NoSQL databases like DynamoDB

Must have knowledge of LLM and Gen AI Models (AWS Bedrock)

Experience working with Terraform and Cloud Formation for deployment

Excellent troubleshooting and problem-solving skills.

Proven experience in application support.

Experience working with Entity framework.

Strong communication skills and ability to work with various stakeholders.

Ability to document requirements and implement solutions effectively.

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Virtusa

Information Technology and Services

Southborough

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