Job
Description
You are invited to apply for the position of Assistant Vice President, Finance Lead Operations. In this role, you will be responsible for leading a team of F&A resources supporting a Property & casualty insurance firm. This specialized functional lead position involves overseeing approximately 100 F&A professionals across R2R, I2C, and P2P, spanning multiple delivery locations. Your responsibilities will include deep domain knowledge in all sub-service lines (R2R, I2C, P2P) with insurance experience & knowledge being an added advantage. You will be expected to deliver value through transformation initiatives, ensuring zero surprise operations, and growing business with clients. Additionally, you will need to deliver tech and data analytics enabled operations on transaction/outcome commercials, adhere to client & contract requirements, manage client relationships independently up to CXO levels, and work with the client organization to ensure common objectives are met. As a qualified candidate, you must lead the complete ambit of outsourced operations for F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders. You should groom and enable career progression while encouraging Genpact culture (CI2), achieve/exceed retention targets, and drive continuous upskilling within teams. Collaboration with other Genpact business leaders and functional leaders globally to build and commercialize existing and new product offerings is also expected. It is essential to demonstrate lean six sigma framework to drive continuous performance improvement and the transformation agenda. Moreover, you should be able to work with cross-functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc. Being proactive, having the ability to troubleshoot, and work through organizational change scenarios are key attributes. You will need to implement appropriate mechanisms to identify, understand, and address performance gaps and/or performance breakthroughs. Collaborating in the new deal process including solutioning, pricing, due diligence, transition, and stabilization is also part of the role. Experience in managing end-to-end client service delivery and P&L, as well as possessing intellectual agility and an analytical outlook, are important. Preferred qualifications include being a qualified Chartered Accountant or a graduate/postgraduate from top Commerce colleges. Experience in managing F&A operations and relevant years of experience in managing large teams and end-to-end service delivery are desirable qualities in potential candidates.,
