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2 - 5 years
2 - 7 Lacs
Chennai
Work from Office
Job Title: Production Support Engineer Java & SQL Location: Chennai Experience: 2+ Years Employment Type: Full-Time Job Description: We are seeking a proactive and technically sound Production Support Engineer with a strong foundation in Java and SQL to join our dynamic team. The ideal candidate will have 2+ years of hands-on experience in application support, issue resolution, and production incident management. Prior exposure to the NBFC (Non-Banking Financial Company) domain will be considered a significant advantage. Key Responsibilities: Monitor production systems and respond to incidents, ensuring minimum downtime and fast resolution. Perform root cause analysis and provide long-term fixes for recurring issues. Work closely with development, QA, and infrastructure teams to troubleshoot and resolve production issues. Write and optimize SQL queries to analyze data issues and support application functionality. Participate in deployment and post-deployment validation activities. Maintain support documentation, runbooks, and incident logs. Provide on-call support during off-hours as required on a rotational basis. Required Skills: 2+ years of hands-on experience in Java (Core Java, J2EE). Strong knowledge of SQL (Oracle/MySQL/PostgreSQL) with the ability to write complex queries. Experience in application support , incident management , and production monitoring tools (e.g., Splunk, AppDynamics, Grafana, etc.). Familiarity with ticketing systems like JIRA , ServiceNow , or similar. Strong debugging, troubleshooting, and analytical skills. Preferred Qualifications: Exposure to the NBFC or financial services domain . Knowledge of scripting (e.g., Shell, Python) for automation and log analysis. Understanding of cloud environments (AWS, Azure, etc.) and CI/CD pipelines. Ability to work in a fast-paced, high-pressure production environment. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Posted 1 month ago
2 - 6 years
7 - 12 Lacs
Pune
Work from Office
About The Role : Job TitleService Management Analyst Corporate TitleAssociate LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. The primary application to support is Automic job scheduler and automation engine. The Service Management Analyst acts as a hands-on technician executing several tasks in relation to the required services within the Service Management environment. The Service Management Analyst role supports the respective functional teams and provides expertise and assistance to ensure effective services are provided by Service Management. The main tasks of the Service Management Analyst are: Monitoring and tracking activities, analyzing issues, supporting the resolution of issues, conflicts, preparing reports and meetings. The Service Management Analyst has knowledge of and experience in all relevant tools used in the Service Management environment. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop a good understanding of the activities required to execute Service Management functions. Follow all guidelines and controls for the relevant processes to ensure compliance and quality. Undertake specific functions within the relevant Service Management process as identified for the specific Service Management area. Participate in regular meetings with stakeholders, prepare and document meetings, track progress. Collect, interpret and respond to changes in production data, as appropriate. Track the implementation of resolution tasks. Provide regular and reliable reporting of relevant data to meet management requirements. Understand thoroughly the end-to-end application support process and escalation procedures, become fully conversant with all support tools that will be used to provide effective support in the relevant area (i.e. service operations). Maintain an end-to-end view of the application and infrastructure landscape. Provide feedback and communicates results to stakeholders. Provide input and contribute in Service Management related audits. Your skills and experience Strong hands-on knowledge of production monitoring tools like Geneos, Control-M/Autosys/UC4 Automic(any of the job scheduling tool) Should be able to drive automation Must be a Team player with excellent soft skills Must be very clear with the ITIL processes Ready to work in GERMANY Shifts Ensures that the Service Operations team provides optimum service level to the business lines that it is supporting. Technically involves yourself in incident management and quickly find out an approach to resolve the problem. Takes overall responsibility for the resolution of incidents and problems within the team. Oversees the resolution of complex incidents. Ensure that Analysts apply the right problem-solving techniques and processes. Assists in managing business stakeholder relationships. Assists in managing OLA, SLI, SLOs, and SLAs with relevant stakeholders. Ensures to adhere the defined support processes. Makes improvement recommendations where appropriate. Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) ITIL V4 foundation certification (preferred) How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
2 - 5 years
2 - 7 Lacs
Bengaluru
Work from Office
Req ID: 315962 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SQL Systems Administration Senior Associate to join our team in Bangalore, Karnataka (IN-KA), India (IN). A) Responsibilities Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Refine and automate regular processes, track issues, and document changes, for efficiency and cost optimization. Provide 24x7 support for critical production systems. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. B) Skills & Qualifications 1-3 year experience on SQL Server 2008/2012/Above versions in database administration, in an enterprise environment with multiple database servers is required. Knowledge of database Architecture and administration Knowledge of incident and problem queue management. Knowledge of database backups, restores and recovery models Experience working with Linux, Windows & Unix servers. Excellent written and verbal communication, problem solving skills Flexible, team player, “get-it-done” personality Ability to work independently (SOP based Activities), with little or no direct supervision. Ability to multi-task and context-switch effectively between different activities and teams Basic ITIL foundation, Continual Service Improvement and Total Quality Management experiences. C) Nice to Have(Optional) Knowledge of scripting. Knowledge of SSIS, SSRS, T-SQL. Experience supporting Logical DBA activities. MCTS, MCITP, and/or MVP certifications a plus D) Preferred Education: Bachelors in Computer Science or equivalent. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Database, SQL, DBA, PLM, Unix, Technology, Management
Posted 1 month ago
6 - 10 years
8 - 15 Lacs
Bengaluru
Work from Office
Preferred candidate profile Technical Skills Strong background in Linux / Unix/ Windows Administration Strong critical thinking Good knowledge of onboarding & troubleshooting applications on Kubernetes Good knowledge in any one scripting language (Python and/or Bash preferred) Good Knowledge in deployment automation tools (Ansible or equivalent) Good Expertise on IBM WebSphere v8 or Tomcat v8.5 and Apache v2.4 Good Expertise on IBM sFTP,CFT or equivalent Basic Experience in DB Administration (Oracle, MS SQL, Mongo DB) Good to have Knowledge on Job Scheduling Tools (Autosys or equivalent) IBM MQ V7/V8 Administration Kafka Administration Monitoring and Centralized logs tools (Splunk/ Sysdig/ Dynatrace)
Posted 1 month ago
2 - 7 years
7 - 17 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Must Have: Proficiency in Tidal Job Scheduler and Workload Automation Flexible to work in 24X7 rotational shifts Advanced analytical and problem-solving skills to quickly identify and resolve job scheduling conflicts and similar problems Ability to work independently in a remote setting and work as a team player Excellent communication skills, problem solving skills, analytical skills and strong attention to detail. Basic knowledge of Office 365 Suite (Microsoft Word, Excel, Outlook and Sharepoint) Basic knowledge of creating incidents, working requests in ServiceNow application. Good to Have: Experience, understanding of scripting languages (SQL, Python, Powershell) Understanding of Tidal Job Schedulers system architecture or similar application. Certification in Tidal Enterprise Job Scheduler or Workload Automation. Educational Qualifications: Bachelor’s degree in computer science or related field Job Description: Responsible for monitoring, scheduling, implementing, maintaining Test and Production job schedules and on demand job requests Analyze and understand individual job flows, with a primary focus on nightly critical path job flows. Reviews and validates production release schedules. Reviews production requests with appropriate IS groups. Resolves discrepancies and dependencies. Implement new job objects using the Repository in Tidal Job Scheduler Application. Uses checklists to determine job schedule setup Monitors the processing of systems backup job(s). Recognize scheduling conflicts, troubleshoot and resolve conflicts in job schedules Assists systems and application development team in problem resolution. Assists print operators with problems. Create incidents against failed/problematic jobs and process requests in the ServiceNow platform Responds to Tier 1 (helpdesk) support calls. Enters call data into the tracking system. Identifies moderately complex ABEND problems and other issues with production and test jobs. Documents known information in problem report. Assesses impact of problem. Follows escalation procedures. Analyzes job processing and recommends opportunities for improvement. Schedules and performs preventive maintenance procedures and simple repairs. Monitors results to ensure that SLA's, as well as other quality metrics, are being met. Monitors execution of the online batch schedule for mainframe and open systems. Assists in development and execution of job schedule-related elements of disaster recovery plan. Assists in the restoration of data and software. Participate in disaster recovery tests. Complies with security procedures. Leads shift turnover meeting to review status of open issues requiring resolution. Communicate effectively and collaborate with different teams simultaneously ensuring job flow runs efficiently. Responsible for maintaining and updating team procedure documentation. Maintains job documentation. Maintains the technical library of computer operations documentation.
Posted 1 month ago
2 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Very good experience on Continuous Flow Graph tool used for point based development. Design, develop, and maintain ETL processes using Ab Initio tools. Write, test, and deploy Ab Initio graphs, scripts, and other necessary components. Troubleshoot and resolve data processing issues and improve performance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Over all 8 Years and Relevant 5+ years Extract, transform, and load data from various sources into data warehouses, operational data stores, or other target systems. Work with different data formats, including structured, semi-structured, and unstructured data Preferred technical and professional experience Effective communication and presentation skills. Industry expertise / specialization
Posted 1 month ago
8 - 13 years
12 - 16 Lacs
Hyderabad
Work from Office
The impact you will have in this role : The Enterprise Intelligence Lead will be responsible for building data pipelines using their deep knowledge of Talend, SQL and Data Analysis on the bespoke Snowflake data warehouse for Enterprise Intelligence and will be responsible for managing a growing team of consultants and employees and running a development and production support teams for the Enterprise Intelligence team for DTCC Your Primary Responsibilities : Working on and leading engineering and development focused projects from start to finish with minimal supervision Providing technical and operational support for our customer base as well as other technical areas within the company that utilize Claw Risk management functions such as reconciliation of vulnerabilities, security baselines as well as other risk and audit related objectives Ensuring incident, problem and change tickets are addressed in a timely fashion, as well as escalating technical and managerial issues Following DTCCs ITIL process for incident, change and problem resolution Manage delivery and production support teams Drive delivery independently and autonomously within team and vendor teams Liaise with onshore peers to drive seamless quality of service to stakeholders Conduct working sessions with users and SMEs to align reporting and reduce use of offline spreadsheets and potentially stale data sources Provide technical leadership for projects Work closely with other project managers and scrum masters to create and update project plans Work closely with peers to improve workflow processes & communication Qualifications: 8+ years of related experience Bachelor's degree (preferred) or equivalent experience Talents Needed for Success: Minimum of 12 years of related experience Minimum of 8 years of experience in managing data warehousing, SQL, Snowflake. Minimum of 5 years of experience in People management & Team Leadership Ability to manage distributed teams with an employee/vendor mix Strong understanding of snowflake schemas and data integration methods and tools Strong knowledge on managing data warehouses in a production environment. This includes all phases of lifecycle management: planning, design, deployment, upkeep and retirement Ability to meet deadlines, goals and objectives Ability to facilitate educational and working sessions with stakeholders and users Self-starter, continually striving to improve the teams service offerings and ones own skillset Must have a problem-solving and innovative mindset to meet a wide variety of challenges Willingness and ability to learn all aspects of our operating model as well as new tools Developed competencies around essential project management, communication (oral, written) and personal effectiveness Good SQL skills and good knowledge of relational databases, specifically, Snowflake Ability to manage agile development cycles within the DTCC SDLC (SDP) methodology Good knowledge of the technical components of Claw (i.e. Snowflake, Talend, PowerBI, PowerShell, Autosys)
Posted 1 month ago
3 - 6 years
12 - 17 Lacs
Bengaluru
Work from Office
locationsBangalore - Bagmane Tridib time typeFull time posted onPosted 30+ Days Ago job requisition id31757 The Technology Operations Engineer II monitors all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units; escalates in a timely & efficient manner following the guidelines developed within the dept. to the appropriate next level of support to accurately report incidents to management & to document each incident & request handled, whether issue was received by alerting tools or by customer (internal or external). Principal Accountabilities: Establishes bridge lines regularly. Properly and efficiently uses broad notification tools. Utilizes protocol for MindAlign use and other inter-office communication tools regularly to document timeline of events within crisis management. Regularly recycles monitoring agents. Regularly Utilizes incident management tools. Uses monitoring tools to detect errors. Utilizes application log locations and early log viewing for errors. Understands escalation protocol per application area. Utilizes ECC protocol for documentation. Uses proper phone etiquette for receiving calls and escalation. Utilizes application recovery tools used by TOCC. Utlizes department website for process recovery. Writes scripts to execute for application recovery. Utilizes escalation and notification escalation per application. Leverages specific application flows and general functionality by application. Technical skills : Kindly note L2 production support experience with good triage skills and flexible to cover shift on all days of week. 1. We need resource with good hands on experience on Linux troubleshooting2. Database knowledge troubleshooting - Oracle or SQL server3. Scripting knowledge on Python and Shell.4. Scheduling tool knowledge - Preferrably UC4 or Control M /Autosys5. Log monitoring tool knowledge - Splunk/Kibana6. Any cloud knowledge - GCP /AWS/ Azure7. Good hands on knowledge of ITIL processes.8 . Above all - Need to have Good communication and collaboration skills. 9. Preferred Domain - Investment Banking or Capital market services10. Alert management tools - tivoli/truesight/openview CME Group Where Futures are Made CME Group is the worlds leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyones perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more .
Posted 1 month ago
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