Automobile Service Advisor

Service/Bodyshop Advisor

For Reputed Tata Car Dealership, MOWA and TATIBANDH, Raipur

We’re looking for a Bodyshop/Service Advisor (Workshop) for our automobile dealership at Tatibandh, Raipur (C.G.) Candidate preferred from Automobile dealership/industry.

Job Responsibilities:

• Greet customers when they arrive at the workshop and direct them to an available mechanic.
• Opening the new job card.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Answer questions about service outcome (after consulting with mechanic if necessary).
• Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
• Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Schedules service appointments.
• Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.

Required skills:

• Should be able to drive a vehicle safely and have a valid LMV a driving license.
• Proven experience in a Service Advisor role.
• Strong working knowledge of operational procedures.

Qualification/Experience:

• Any Graduate/Diploma/degree in Mechanical Engg.
• Minimum 1 Year experience in similar position.
• Basic computer knowledge (MS Office/Internet)

Contact: 9826754400

Email: hrm@nationalgarage.net

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Work Location: In person