Asst. Quality Manager

1. Quality Standards & Procedures:

· Devise and establish quality procedures, standards, and specifications for long-term and home care services.

· Set benchmarks for quality, health, and safety for clients and employees.

· Ensure compliance with national standards

2. Process Improvement:
· Lead and coordinate all accreditation processes such as NABH, JCI, or other relevant certifications.

. Identify and implement strategies to reduce waste and improve efficiency.

· Define quality procedures in collaboration with operational teams.

· Regularly assess and update existing policies and procedures to ensure relevancy and effectiveness.

· Conduct mock audits and internal assessments to ensure readiness for external inspections.

3 Policy & Documentation:

· Create, review, and maintain policies, protocols, and supportive documents aligned with accreditation standards.

· Monitor documentation procedures and ensure compliance.

4. Training & Implementation:

· Conduct training programs for staff to implement quality policies effectively.

· Perform regular audits and monitoring to ensure compliance with set standards.

5. Interdepartmental Collaboration:

· Work with other departments to drive continuous quality improvement initiatives.

· Assess the effectiveness of changes and recommend necessary action plans.

· Utilize quality tools and train managers and staff on maintaining and improving care quality and safety.

Job Specification

Qualifications

· Bachelor's or Master’s degree in Healthcare, Quality Management, or a related field.

· Certification in NABH, JCI, ISO or HSSC accreditation processes is preferred.

Experience

· 5+ years of experience in quality management, preferably in healthcare or senior care services.

· Strong leadership, training, and team management skills.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 19/07/2025