Associate

Join Wipro Philippines Inc. as an Associate L1

Take on a dynamic role where you’ll be at the heart of delivering exceptional customer service and building meaningful client relationships. As an Associate L1, you will be responsible for managing inbound customer calls, ensuring timely and effective resolution of concerns—all while maintaining professionalism, empathy, and a customer-first mindset.

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Key Competencies Required:

• Client Centricity: Prioritize customer needs to create enjoyable experiences.
• Passion for Results: Demonstrate an unwavering drive to achieve performance goals.
• Execution Excellence: Ensure optimal performance through attention to detail and thorough follow-through.
• Collaborative Working: Work effectively with peers and leaders, fostering a team-oriented environment.
• Learning Agility: Show enthusiasm for continuous learning and skill enhancement.
• Problem Solving & Decision Making: Analyze information to develop effective solutions quickly.
• Effective Communication: Communicate clearly and concisely with colleagues and customers alike

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Minimum Qualifications and Skills Required

• Have completed at least a Senior High School (SHS) degree
• Excellent communication skills.
• Willingness to work on rotating or shifting schedules
• Flexibility to perform both voice and non-voice tasks
• A proactive and adaptable attitude in a dynamic work environment