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Shining Stars Institution & travels logo

Associate Vice President - Training & Quality

15 - 22 years

16 - 20 Lacs

Lucknow

Posted:2 months ago| Platform: Naukri logo

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Skills Required

bpo Training and Quality T&Q AVP Ecommerce Black Belt general manager Sr manager

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Folks! Greetings of the Day! We are seeking a highly skilled and experienced Associate Vice President - Training & Quality for BPO operations. The ideal candidate will have a minimum of 15 years of overall experience in the BPO industry, with at least 2 years of experience as an Associate Vice President - Training & Quality or 4 years as a Senior Manager Training & Quality Location - Luknow Budget - up to 20lpa Requirements: Bachelor's degree. Minimum of 15 years of overall experience in the BPO industry. At least 2 year of experience as as an Associate Vice President - Training & Quality or 4 years as a Senior Manager Training & Quality into Customer Service Process in a BPO setup. Should be Black Belt certified. Excellent leadership skills with the ability to inspire and motivate a team. Strong knowledge of BPO operations, processes, and industry best practices. Proven track record of meeting or exceeding targets and driving performance improvement. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving abilities. Proficient in using MS Office applications, especially Excel and PowerPoint. Flexibility to work in shifts, as per business requirements. If you find yourself a good fit for the profile mentioned above then connect me directly on 6389577376 (Sumbul Khan)

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www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

302 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    Director of Operations

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