Associate Trainee-Sales&Services

As a Sales Associate at Malabar Gold and Diamonds, your role involves greeting and receiving customers in a welcoming manner, engaging with them to understand their requirements, and showcasing products to influence their buying decisions. Your primary responsibility will be to cater to customer needs by acquiring in-depth product knowledge and effectively assisting them. It is crucial to adhere to the company's code of conduct, learn sales procedures, and observe experienced sales representatives to meet set sales targets. Key Responsibilities: - Greeting and receiving customers warmly - Engaging with customers to comprehend their needs - Showcasing products and influencing purchasing decisions - Learning and understanding sales procedures thoroughly - Acquiring detailed product knowledge for effective customer assistance - Strict adherence to the company's code of conduct and assigned duties - Observing and replicating successful sales management processes - Collaborating with Sales executives and managers for continuous improvement - Assisting customers with sales returns, repairs, and preparing estimates - Achieving sales targets and proposing strategies to boost store profits - Familiarizing yourself with billing procedures and business policies - Keeping updated on competitor products, market trends, and enhancing product knowledge regularly Qualifications Required: - Excellent communication and interpersonal skills - Strong customer service orientation - Quick learning ability and adaptability - Punctuality and keen attention to detail - Knowledge of sales procedures and products - Understanding of billing processes - Proactive approach towards continuous learning and self-improvement,