Associate Systems Analyst - Learning & Development

Associate Systems Analyst

Roles & Responsibilities

• Requirements Documentation:

  You'll collaborate with business partners and the product team to gather, document, and prioritize business requirements, translating them into

  user stories

  and

  epics

  . You'll also create and update technical documents like

  SOPs

  and design documents.

• Process & System Analysis:

  You'll develop process maps and flowcharts to visualize current processes and identify inefficiencies. You'll also troubleshoot and resolve defects, integration errors, and reporting issues within the learning management system.

• Testing & Quality Assurance:

  You'll assist in creating test cases and test plans to ensure solutions meet both business and

  GxP

  regulatory requirements.

• Collaboration:

  You'll collaborate with

  IT

  ,

  HR

  , and other groups to ensure the smooth operation of learning systems and integrated applications.

Qualifications

• A Bachelor's degree with 0-3 years of experience or a Diploma with 4-7 years of experience in Computer Science,

  IT

  , or a related field.
• Strong knowledge of information systems and network technologies, specifically in

  Human Resources

  and

  Learning & Development

  .
• Strong problem-solving skills and the ability to analyze and fix complex system and data issues.
• Experience with

  HR Learning platforms

  like

  SumTotal, Workday

  , or

  Cornerstone

  is a plus.
• Experience with validated

  GxP

  systems (

  21 CFR Part 11

  ) and tools such as

  ALM

  or

  Veeva Vault Controlled Documents

  is a plus.

• SAFe - DevOps Practitioner

  or

  SAFe for Teams

  certification is preferred.

Soft Skills

• Analytical:

  Excellent analytical and troubleshooting skills with the ability to produce clear and detailed documentation.

• Communication:

  Strong verbal and written communication skills.

• Initiative:

  A high degree of initiative and self-motivation.

• Teamwork:

  The ability to work effectively with global, virtual teams and manage multiple priorities successfully.