Associate Solutions Consultant

Job Description

The Associate Solutions Consultant will support the pre- and post-sales process through coordination, documentation, and communication. This role involves working closely with internal teams, SMEs, and clients to ensure the smooth execution of consulting and implementation projects. Key Tasks & Responsibilities: Coordinate internal pre- and post-client meetings to align on goals, agenda, and deliverables Involve appropriate SMEs based on skill matrix requirements Attend client calls to document discussions and actions Draft project initiation and solution design documents Maintain and update standard documentation libraries (Word & SharePoint) Monitor and qualify new opportunities, interacting with the sales team for context Review and maintain the accuracy of opportunity statuses in Salesforce Audit JIRA tickets to ensure complete and proper documentation Review project content and share status reports with stakeholders using Power BI Monitor KPIs and trigger alerts when actions are required Skills Required: Highly organized and detail-oriented Strong English communication skills, both verbal and written Proficiency in Microsoft Office suite Ability to enforce workflows and escalate issues when necessary Experience in software consulting, implementation, or support Familiarity with working in global team environments Knowledge of tools like Salesforce, JIRA, Power BI, Word, and SharePoint