Posted:1 day ago|
Platform:
Work from Office
Full Time
The Associate Renewal Sales Representative supports strategic renewal activities by preparing accurate renewal quotes, analyzing contract terms, and collaborating cross-functionally with internal teams and external partners. The ideal candidate combines strong technical and analytical expertise particularly in Excel, data analytics, and AI tools with a passion for continuous learning and a desire to grow into a full Renewal Sales role. The position offers a defined career path into Sales and provides exposure to executive-level stakeholders and enterprise customers. Key Responsibilities: Prepare accurate and timely renewal quotes for maintenance contracts 90120 days before expiration. Review and analyze renewal contracts, validate pricing, and ensure compliance with commercial and legal terms. Leverage advanced Excel functions and data visualization to track trends, build dashboards, and generate renewal forecasts. Use AI tools and automation platforms to streamline renewal workflows, enhance data accuracy, and support SOP development. Lead internal discussions on pricing, contract positioning, and customer value realization. Maintain Salesforce.com (SFDC) data hygiene and ensure accurate tracking of pipeline and renewal activity. Conduct detailed revenue analysis to confirm accurate billing, revenue recognition, and account alignment. Prepare and submit complete order packets for processing and invoicing. Develop and maintain strong internal relationships across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success teams. Track non-renewals with insights into cancellation reasons and drive recovery efforts where applicable. Support bi-weekly renewal forecasting and reporting cycles with data-driven recommendations. Understand BMC products and services to position renewal value and expand conversations with customers. Proactively contribute to strategic account planning, leveraging data insights to influence retention outcomes. Required Skills & Qualifications: 2+ years of relevant experience in Sales, Renewals, Customer Success, or a similar analytical role (preferably in the software/SaaS industry). Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, Power Query, formulas, charting). Experience with data analytics, trend analysis, and creating visually compelling reports or dashboards. Familiarity with AI tools or platforms to help automate repeatable processes and drive operational efficiency. Strong understanding of commercial contracts, renewal terms, and pricing models. Experience using Salesforce.com, Zuora, or similar CRM/quote-to-cash systems is a strong plus. Highly organized with excellent attention to detail and ability to manage multiple priorities in a deadline-driven environment. Strong written and verbal communication skills. Ability to work independently and collaboratively in a global, cross-functional environment. Flexible to support global time zones (EMEA, APJ, NA) as needed. Growth Path This role is designed as a springboard into a Renewal Sales Representative position. High performers will gain the opportunity to: Own their own renewal quota and accounts Lead customer conversations and negotiations Receive mentorship from senior renewal leaders Participate in enablement programs focused on commercial and strategic sales skills
BMC Software
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