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For Employers

Associate

PwC Service Delivery Center

2 - 4 years

5 - 8 Lacs

bengaluru

Posted:17 hours ago| Platform:

Apply

Skills Required

service management data analysis change management architecture project management process improvement consulting data collection asset management business intelligence

Work Mode

Work from Office

Job Type

Full Time

Job Description

Expertise in working with ManageEngine Service Desk Plus and UEM
Expertise in implementation of ManageEngine Service Desk Plus and UEM Responsible for cloud deployment, programming workflows, enhancements including third party integration Creating & maintaining design specifications, architectural diagram & process diagram of ManageEngine Service
Desk Plus tool and UEM.
Candidate should have good understanding of ITIL processes to effectively integrate them with ManageEngine solutions Candidate should be able to configure policies and profiles for accessing enterprise resources and remotely control devices without installing additional agents
Candidate should have experience in managing Service Requests, Incident handling, change management etc.
Should have experience to integrate ManageEngine s OnPremises and
Cloudbased solutions, Should have experience to build custom applications on AppCreator and launch them OnPremises Knowledge on ManageEngine AI Designing and Advanced IT analytics for configuring reports and dashboards
Excel knowledge & understanding of integrations with ManageEngine SDP CDMB, ZOHO products and supporting technologies Good Insights on Agile Methodologies, Critical thinking, and ability to provide best market solutions to the clients Deluge Scripting is must &
Zoho Certification will be an added advantage Responsible for gathering business requirements, consulting, and suggesting solutions proactively Client facing roles preferable

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PwC Service Delivery Center

IT Services and IT Consulting

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