Associate Project Manager

Job Description

What You'll Do Avalara Professional Services is looking for an Associate Project Manager to lead conversations and gather the appropriate information for implementing Avalara software with customers' Enterprise Resource Planning (ERP), retail, and e-commerce solutions to support their tax compliance needs. The Associate Consultant will work with the customer to better understand their business and lead a team of specialized resources to set up the different Avalara products on behalf of the customer. The Associate Consultant will need to have a high-level understanding of main Sales and Use tax topics. This is an excellent opportunity for you to join an group of professionals dedicated to exceeding customer expectations in delivering sales and using tax automation services. You will report to Manager, Professional Services. You will work from Pune office. What Your Responsibilities Will Be Responsible for the planning, direction, coordination, execution, control and completion of assigned projects. Understand customer requirements and follow documented best practices for sales and use tax automation. Articulate and manage the scope of work for projects related to software and data services. Collaborate with internal and external teams to facilitate successful and accurate implementations. Monitor client projects and keep projects moving forward with the support of the project team. Support the Sales and Account Management teams in identifying additional products or services that could support the customer. Provide feedback on current processes and update internal documentation with guidance. Keep projects and internal systems up to date throughout project lifecycle. What You'll Need to be Successful 3+ years of software delivery within the B2B sector. Experience working with clients at all organizational levels with a high degree of professionalism and business acumen. Bachelor's degree (BCA, MCA, ) from an accredited college or university, or equivalent career experience. Experience with sales and use tax or compliance scenarios Experience with ERP and e-commerce solutions with a focus on sales order/invoicing processes