Associate Operations Processor

About this role:

Wells Fargo is seeking a Associate Operations Processor

In this role, you will:

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Bachelor's degree holder, preferable business course
• Fresh Graduates and/or 6+ months experience in banking operations (Commercial Banking or CIB)
• Experience in payment processing. Knowledge in any of the following: International Funds Transfer, SWIFT, Federal Reserve Wire Transfer Payments, Foreign Exchange Payments a must
• Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage
• Good in both verbal and written communication skills
• Good investigation and problem solving skills
• Organizational and detail oriented skills
• Sound risk management mindset and good understanding of compliance - AML/OFAC
• Ability to handle high volume and short SLA or turn around time
• Ability to work in changing and fast paced work environment
• Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task
• Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve
• Fresh graduates are welcome to apply
• The team member will perform a variety of wire transfer operational tasks for complex processes or functions under limited supervision. The team member will be responsible for processing of inbound and outbound payment messages.
• Duties may include: receiving, repairing, and verifying transactions; contacting appropriate resources as needed and following established policies, procedures, and regulatory requirements. Payment processing types ranges from simple to moderately complex / exception processing related to amendments, cancellations, reversing accounting entries.
• When more complex payments are received, this will be referred to the more senior team member as per the guidelines and escalation procedures of the business.