Posted:2 days ago|
Platform:
On-site
Full Time
We re looking for someone who s committed to delivering outstanding service to British Council customers. You ll be the first point of contact, ensuring all queries are handled accurately and promptly across calls, emails, or chats.
You ll contribute directly to our business goals by supporting customers professionally and empathetically, ensuring satisfaction and maintaining high service quality standards. You ll also collaborate closely with the wider team, sharing feedback and suggestions to improve operations.
This role requires flexibility expect office-based work in a 24/7 shift setup, including occasional travel and extended hours during busy periods or training drives.
You should be confident communicating in English and Hindi and have working knowledge of customer service practices across multiple channels (voice, email, chat). Strong keyboard handling and MS Office skills are expected. Experience in a customer-facing or back-end support role (up to 6 months) is desirable but not essential.
British Council
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Noida, Uttar Pradesh, India
5.0 - 7.0 Lacs P.A.
Experience: Not specified
3.0 - 4.0 Lacs P.A.
Pune, Maharashtra, India
Salary: Not disclosed
Pune, Maharashtra
Salary: Not disclosed
Experience: Not specified
3.0 - 4.0 Lacs P.A.
1.0 - 5.0 Lacs P.A.
Bengaluru, Karnataka, India
Salary: Not disclosed
Bengaluru, Karnataka
Salary: Not disclosed
Experience: Not specified
2.5 - 3.5 Lacs P.A.
Experience: Not specified
3.0 - 4.0 Lacs P.A.
