Posted:1 day ago|
Platform:
Work from Office
Full Time
Manage operations for different market place accounts Processing of orders in Cromas systems for different marketplaces – this includes interaction with marketplace seller panels, validation of stock availability within Croma, serviceability checks, data sanitization and uploading of orders in system with correct details Coordination with Distribution Centres, Croma Stores and Logistics Teams to ensure timely delivery of forward orders and pickup of return orders Coordination with Marketplace’s Operations Teams to ensure smooth flow of communication to end customer through their systems Coordination with customer service teams and logistics teams for resolution of complaints received/ queries raised by market place and end customers Maintain an updated master of all orders processed for all marketplaces for ready reference and perusal Necessary Skills & Attributes Post graduate/Graduate with minimum 1 year of experience Proficient in Excel and other MS Office tools Excellent written and verbal communication Preferred if experienced in handling ecommerce operations
Croma
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