Associate Mgr. Tax Data Filing

Job Description

We are seeking an experienced and highly motivated Lead Process Associate to ensure the smooth day-to-day operations of our payroll tax department in Hyderabad. Your main responsibility will be to drive process standardization, automation, and improvement across all aspects of tax operations to ensure scalability and continuous effectiveness. You will lead the development and formal documentation of processes and internal controls. Additionally, you are expected to foster strong relationships with senior internal stakeholders, establishing exceptional business relationships and working collaboratively with other organizational teams. Primary/Essential Duties and Key Responsibilities Ensure that the day-to-day production requirements of the department are completed each day with sufficient documentation. Drive the establishment and refinement of the UKG Services process methodology and best practices related to payroll tax operations. Generate operational metrics to communicate and manage the performance of the production team. Facilitate the delivery of training as required by internal or external customers. Participate in the interview process for new hires within the team. Builds and maintains strong peer relationships within the team and across the organization. Train team members on new or enhanced operational procedures and policies. Implement quality control measures to ensure accuracy and compliance. Actively support process and technology initiatives that will improve operational performance and delight customers. Develop strong relationships and alignment with our internal partners. Other duties may be assigned from time to time to support the dynamic needs of the department. Qualifications Overall Experience should be around 8 to 12 years. 4+ years of team leading or supervisory experience in a leadership role. Experience supervising Tax/Payroll Team representatives. Strong knowledge of US Taxation (Federal, State, Locals) for both employee and employer portions. FPC or any Payroll related certification is highly desirable. 3+ years of process/operational excellence experience. Preferred Qualifications/Skills 4-5+ years of US Payroll/US Taxation and/or services industry experience. Working knowledge of UltiPro is a plus. Must be proficient in Microsoft Office (Excel, Word, and PowerPoint). Interpersonal Skills Excellent written and verbal communication skills. Proven conflict resolution abilities. Prior management experience is beneficial. Excellent customer service skills. Ability to handle multiple tasks under tight deadlines. Highly motivated and team-oriented. Strong problem-solving, time management, and priority-setting skills