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MetLife
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Associate

Associate

MetLife

0 years

2 - 4 Lacs

Jaipur

Posted:1 week ago

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Job Description

Country

India

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

29-Jan-2026

Job ID

15170

Description and Requirements

Responsible for gathering requirements for change requests to Create IT Infrastructure changes

Risk assessment and Impact analysis of the infrastructure change in production or otherwise, before proceeding with the request

Interact with different stakeholders, including Project Managers, Change Managers, AVPs and engineers daily for building change schedules and successful implementation

Work with different teams and AD groups supporting Windows, LINUX, UNIX, and SQL Production, Disaster Recovery, QA, Integration and Dev servers and network devices

Should have complete knowledge of Servers (Virtual, Standalone, Blade VMware, clusters, data cluster centers etc.) and Server Naming Conventions, networking services

Capacity planning and management for dealing with requests around memory / CPU increase / decrease, San storage area network

Ensure that all Operational and Pre-Production changes to IT Services are logged, prioritized in Service Now Tool and completed as per the requirements

Work in coordination with IT Support Teams, and Project Managers to provide support for the Request for Change (RFC) from inception to delivery

Creation of Change tickets on BMC Remedy as per Software/Hardware/Server change requirements

Follow the complete change cycle from Planning, scheduling and implementation

Performing follow-ups for reviews and approvals on pending or drafted Request for Change’s (RFC’s) to meet the target depending upon ‘scheduled start date’ and ‘end date’ of the tickets

Candidate should have Proven ability to work independently, manage multiple tasks, and deliver accurate and detailed results within firm deadlines.

Exposure to IT Infrastructure Changes

Exposure to enterprise share-point

Exposure to Capacity planning management portal (CPM)

Knowledge and experience of working with Master server directory

Proven understanding of IT service delivery. Knowledge of servers, Networking

Prior experience in managing Remedy helpdesk / change management work is preferable

Intermediate MS Excel skills

Excellent Soft skills (Mandatory)

Excellent Communication skills (Mandatory)

Excellent E-mail writing skills (Mandatory)

Excellent inter-personal skills with the ability to coordinate cross functionally

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Skills Required

schedule risk assessment analysis linux unix sql integration network vmware data server networking planning management storage service coordination support software scheduling portal excel communication writing annuities

Work Mode

On-site

Job Type

Full Time

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