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Associate

Manipal Hospital Whitefield

1 - 4 years

2 - 6 Lacs

Pune

Posted:2 weeks ago| Platform:

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Skills Required

information system Claims Nursing Nursing Staff Billing Reconciliation Patient care Healthcare medical records Continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manipal Hospitals is seeking a dedicated Associate to join our fast-paced Admission & Billing team, with a primary focus on Emergency services. This vital role is crucial for ensuring smooth and efficient patient processing, accurate billing, and exceptional patient care during critical times. The ideal candidate will thrive in a dynamic hospital environment, possessing strong organizational skills and a compassionate approach to supporting patients and their families. If youre looking for an impactful role in healthcare administration, we encourage you to apply.

Emergency Admissions & Registration:
- Facilitate swift and accurate registration and admission of patients arriving in the Emergency Department, ensuring all necessary demographic and medical information is captured promptly.
- Obtain and verify patient identification, insurance details, and consent forms with urgency, especially during critical patient care scenarios.
- Coordinate effectively with medical and nursing staff to prioritize patient registration based on urgency.
Billing & Financial Counseling:
- Generate initial billing estimates for Emergency services and communicate clearly with patients or their families regarding potential costs and payment options.
- Process payments, manage cash transactions, and ensure accurate reconciliation of daily collections.
- Assist patients and their families with insurance inquiries, pre-authorizations, and claims submission related to Emergency and subsequent inpatient services.
Patient Experience & Communication:
- Serve as a primary point of contact for patients and their families in the Emergency setting, providing clear information regarding admission, billing, and general hospital procedures.
- Address patient queries and concerns with empathy and professionalism, even under pressure, ensuring a supportive experience.
- Maintain strict confidentiality of patient information at all times.
Coordination & Documentation:
- Liaise effectively with various hospital departments including clinical, nursing, and medical records, to ensure seamless patient flow and information exchange.
- Maintain meticulous records of all admissions, discharges, transfers, and billing activities in the hospital information system.
- Prepare and submit daily, weekly, or monthly reports as required by the Admission & Billing Department Head.
Compliance & Process Adherence:
- Ensure all processes comply with hospital policies, regulatory guidelines, and ethical standards related to billing and patient admissions.
- Contribute to the continuous improvement of admission and billing processes to enhance efficiency and patient care outcomes in the Emergency context.

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