Associate Manager - Medical Services

Manipal Hospitals

1 - 5 years

10 - 17 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

hospital administration medical operations nabh medical services hospital operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Overall coordination of medical care, monitoring quality of clinical services, conducting mortality/morbidity reviews, and facilitating NABH/JCI accreditation.
Ensure adherence to statutory requirements (MTP, PCPNDT, AERB, Radiation Safety, etc.) and clinical governance protocols.
Recruitment, credentialing, onboarding, performance appraisal, training, contracts, and addressing consultant requirements.
Monitor and rationalize doctor costs, surgical/medical charges, and participate in tariff revision and compensation structuring.
Active participation in Medical Advisory Board, Clinical HOD meetings, Infection Control, Pharmacy & Therapeutic, Ethics, Blood Transfusion, and CPR Analysis Committees.
Handle patient complaints, medico-legal reviews, peer reviews, draft replies, maintain trackers, and oversee safety initiatives.
Promote DNB/FNB/fellowship programs, continuous training on patient safety, service excellence, and healthcare communication.
Conduct clinical billing audits, review performance of retainers, and ensure coding accuracy.
Plan biomedical capex, optimize equipment utilization, digitize medical records, and implement electronic record systems.
Drive quality improvement programs, media management, government liaising, hospital profitability support, and patient experience enhancement initiatives.

Preferred candidate profile

MBBS + MBA/MHA
Medical Services exposure and experience
Knowledge on statutory compliance
Hospital administration knowledge
Good communication and presentation skills

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