Associate Manager- Instructional Designer

Overview

The Global Learning Solutions Team is a strategic partner across the global learning function for PepsiCo. We are responsible for providing learning leaders, sponsors and employees with insights and tools to enhance the learner experience.
Based out of India, the Global HR Operations Learning Assoc Representative will be consulting with stakeholders and subject matter experts in providing end-to-end learning solutions. They will also be responsible for the creating design and developing the solution.
The Learning Assoc Representative will partner with subject matter experts and internal stakeholders to support the design and development of accurate learning solutions while applying instructional design theories, practices and methods.

Responsibilities

Be part of a team providing Learning Design & Development services.

• Collaborate closely with business stakeholders and subject mater experts to identify and understand business goals for core programs and offerings
• Provide consulation to stakeholders on appropriate learning solutions while working with subject matter experts to design and package course format providing seamless learner experience
• Train team members and contribute to setting the standards that can provide a better experience to the larger team
• Be an expert on WalkMe tool and instructional design development tools
• Consult with product owners and subject matter experts to design and develop learning assets for WalkMe
• Consult with business stakeholders and subject matter experts to design and develop ILTs, vILTs, eLearnings, and videos
• Oversee translation of learning materials into required languages by team members using tools/vendors

Qualifications

• 5+ years of professional experience, preferably in a shared services/customer service or a related field
• 5+ years of experience developing classroom training, virtual instructor-led training, e-learning, simulation videos, learning videos, etc.
• 5+ years of demonstrated experience in instructional designing for Adult Learning and Curriculum
• 5+ years of experience working in a HR environment or shared services role
• Knowledgeable about instructional design methodology (ADDIE, CRI, Gagne's events, Kirkpatrick, etc.)
• Expertise in WalkMe
• Expertise in Instructional Design tools and applications (Storyline, Captivate, Camtasia, Vyond, EasyGenerator)
• Ability to review and provide feedback to team members on their work to improve overall quality of the team
• Strong interpersonal skills and ability to communicate with people at all levels and cultures
• Ability to navigate a complex matrixed and virtual environment
• Customer focused and results oriented with attention to detail and solution focused mentality
• Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion
• The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed