Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower s loan documents using Optical Character Recognition technology ( OCR ) on a User Interface ( UI ). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of Fully Meets Expectation or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)

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Associate, Loan Verification Primary Servicing