Associate Level 2

Job Description

Key duties and responsibilities Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirements Identify and resolve problems within the defined procedures Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval Expected to work on initiatives/Ad-hoc requirements as per business needs Should be able to work independently but also need to be a good team player Should be able to identify process gaps & need to work as a troubleshooter Ability to support, guide & train other team members Should have the ability to understand & handle complex queries Strong domain knowledge is essential & understanding of TA business Well versed with preparation and review of SOPs/Process flow charts Able to identify & implement various process controls Provide innovative ideas for process enhancements Should have a good understanding of regulatory and audit requirements to ensure all requirements are fulfilled Ability to prioritize multiple tasks by utilizing effective time management skills Qualification and Experience Prior Transfer Agency processing experience is required Bachelor's degree in commerce is desired 15 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables Ability to navigate proficiently in a Windows environment Ability to write messages in a clear and concise manner Ability to read, write & speak English proficiently Strong research, resolution and communication skills Interpersonal skills Relationship builder, respectful and resolves problems Communication skills Presentation skills, listening skills, oral & written communication skills Self-management Adaptability and resilience, learning behavior, integrity and ethics and relationship builder Motivational skills Performance standards, achieving results and persistent Innovative thinking Creative thinking, decision making, input seeking, logical thinking and solution finding Attention to detail and ability to work on multiple tasks Flexible enough to work in any shifts as per business needs Ability to work under pressure and handle multiple projects A good understanding of effective risk management & its execution Effective verbal reasoning and numeric skills Excellent planning and organization skills Ability to understand the intricacies of TA business & its impact on related functions