Associate III - Sales Support

As a Program Manager at UST in Bangalore, Hosur, your role will involve managing business proposals end-to-end, working closely with Client Partners, Delivery Leaders, Services, and other sales support team members for small-sized deals. You will have close supervision from Managers to handle existing solutions that can be replicated. Key Responsibilities: - End-to-end management of proposals, including organizing, planning, tracking the bid, and collaborating with sales, account services, and other functions to prepare a compelling proposal response - Review the progress closely with Managers and incorporate feedback - Understand customer requirements and business problems to drive pursuit discussions towards building a winning proposal - Organize pursuit discussions, war rooms, and interactions with other support functions like HR, Legal, and Finance to complete the proposal response on time with quality - Work confidently with other stakeholders within the organization - Provide regular status updates to sales leadership, highlight issues, and challenges for timely intervention - Finalize formatting and packaging of bid response documents for submission Measures of Outcomes: - Number of RFPs responded - Number of RFPs won - Feedback from internal stakeholders - Review and rework required on RFP responses Outputs Expected: Bid Management: - Organize, plan, and track the proposal end-to-end Proposal Writing: - Prepare relevant and customized responses for proposals. Collaborate with Services, Sales, and other functions to gather the right content/inputs Quality: - Ensure all deliverables are reviewed and approved by designated function heads, and the final package is ready for submission before the deadline Stakeholder Management: - Effectively manage stakeholders and drive the pursuit aligned to defined win themes and differentiators - Delegate tasks to other associates who are not in the reporting line Teamwork: - Drive proposal conversations towards a common goal Skill Examples: - Ability to write sales content from scratch relevant and customized to client requirements - Ability to drive pursuit discussions to define win themes and differentiators to create a winning bid - Ability to organize, plan, and track bid management activities, getting necessary inputs from different stakeholders to form a compelling response Knowledge Examples: - Strong Pre-sales background - Proposal writing skills - Certifications like APMP will be an advantage In addition, UST is a global digital transformation solutions provider, working alongside the world's best companies for over 20 years to make a real impact through transformation. With over 30,000 employees in 30 countries, UST embeds innovation and agility into their clients" organizations, touching billions of lives in the process.,