Associate II, Technical Customer Support

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will focus on providing technical support and expertise to the sales team and customers during the sales process. This expertise may involve answering questions about a single product or a product line, conducting in-depth demonstrations of the products, helping customers maximize the benefits of the products they have purchased, as well as diagnosing, troubleshooting, repairing, and debugging complex systems. Your key responsibilities will include: - Delivering technical support to on-site service engineers - Assisting with line bring-up activities for Nordson EFD's key account in the wireless segment within the Tamil Nadu region Qualifications required for this role: - Strong technical background in the field - Excellent communication skills - Ability to work collaboratively with both sales and technical teams - Prior experience in providing technical support and assistance to customers (Note: No additional details of the company were provided in the job description.),

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