Associate I, Patient Safety & Experience (non-MD)

Alcon Laboratories

2 - 3 years

4 - 5 Lacs

bengaluru

Posted:Just now| Platform:

Apply

Skills Required

manager quality assurance surgical coding reconciliation standard operating procedures case processing management reporting tools recruitment auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Case Processing:

Process case files according to Standard Operating Procedures (SOP).
Work with affiliate offices to ensure required dataset has been received/requested.
Re-assess the data, ensure accurate product selection and assign required event code(s) in the system.
Complete initial and follow-up reporting assessments as information is received (initial report, follow-up questionnaires, phone calls, investigation findings).
Respond to Manufacturing Quality Assurance (QA) requests and Health Authority inquiries
Launch required quality investigation records.
Schedule expedited and periodic regulatory reports based on local and international reporting regulations.
Perform and receive quality feedback on case management and coding.
Adherence to all corporate compliance guidelines & corporate programs .
Maintains a working knowledge of the following:
- Alcon Products for assigned therapeutic areas and corresponding documentation (Product Information, Directions for Use, Manuals, Promotional materials)
- Eye anatomy
- Common diseases
- Ophthalmic evaluation procedures
- Eye terminology and abbreviations
- Safety database(s) and reporting tools
- Process and review Surgical Intra Ocular Lens (IOL) complaint records in accordance with Alcon Standard Operating Procedures (SOPs)

Provide support in reconciliation activities and audit as required.
Evaluate and escalate potential safety issues to management.

More Jobs at Alcon Laboratories

Associate Territory Sales Executive

Mumbai

2 - 7 yrs

INR 5 - 10 Lacs

Field Technical Service Engineering

Tiruchirapalli

2 - 3 yrs

INR 4 - 8 Lacs

Sr. Associate III, Surgical Corporate Accounts

Kolkata

6 - 7 yrs

INR 8 - 12 Lacs

Senior Associate

Bengaluru

5 - 7 yrs

INR 5 - 10 Lacs

Phaco Development Specialist

Jaipur

3 - 8 yrs

INR 11 - 13 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.