Associate Director - Regulatory Compliances & Projects

As an experienced candidate with a minimum of 10 years in the service industry and a Graduate/Equivalent Degree, you will be responsible for ensuring Cabin Crew operations comply with regulations and standards. Your role involves monitoring reports from various sources such as flight reports, audits, and hazard reports. By analyzing data, you will enhance safety and service quality on board. In the absence of the Director - Safety & Projects (IFS), you will work closely with the Associate Director - Regulatory Compliances & Projects (IFS) to maintain operational standards. **Key Responsibilities:** - Maintain safety standards for IFS and conduct necessary investigations to identify root causes of deviations - Ensure IOSA compliance in all areas of Cabin Crew operations and recommend policy and procedure changes - Close audit/surveillance findings and monitor flight reports for trends - Analyze fatigue reports and share insights with senior management - Execute internal quality control programs as per defined guidelines - Collaborate with various stakeholders to enhance safety and review processes based on feedback - Disseminate safety-related information to key personnel through established communication channels - Participate in emergency response plan development and implementation - Regularly analyze data related to IFS and suggest process improvements - Assist in IT/IFS projects related to service standards, operations, and safety - Focus on enhancing CRM through reports received via CTR - Conduct duties as outlined in the SMS chapter and security policy - Be actively involved in risk management for IFS and ensure hazard and risk registers are up to date Qualification Required: - Minimum 10 years of experience in the service industry - Graduate/Equivalent Degree Your contribution to the safety and efficiency of Cabin Crew operations will be crucial in maintaining high standards in the airline industry.,