Associate Director, Quality Engineering Manager

Job Description

The Team: A part of Ratings Technology, the Ratings QA team leads the IT organization in the delivery of trusted quality to our users. From a foundation of disciplined processes, QA seeks out innovative testing solutions, reliable & transparent test execution, and aspires towards continuous improvement in achieving top quality. In close partnership with Product Management and Development Team, QA team members help drive quality accountability, and work to ensure our end users receive reliable, stable, defect free products, which help confidently execute our business and elevate our products. The Impact: As an S&P Global Ratings QA ART Lead, you will partner with equivalent level Product Management and Development peers to lead the successful delivery of a defined product portfolio for our internal and external customers. The role focusses on developing effective product strategy roadmaps, building end to end product test strategy encompassing automation (API/DB/UI level), data and environment, defining managing supporting people & processes, and guiding associated projects to successful delivery with a product-oriented and proactive quality mindset. The QA Strategic Lead is part of the broader Ratings QA organization, but aligned to the Analytical/Commercial portfolio in day-to-day delivery accountability with reporting directly into the Value Stream Lead. Whats in it for you: List 3-4 bullets highlighting the opportunity/selling-points to the applicant; growth/development opportunities, exposure to policy makers/market leaders, global nature of the role, etc. Utilizing your industry-proven experience and planning practices to contribute to the assessment of business needs, organizational capabilities, IT investments and insights to design and execute actionable QA strategies and tactical plans, with an awareness of product value realization and customer satisfaction. You will lead a group of quality engineers, who play a QA leadership role amongst our product Scrum teams, providing them with career and skills growth opportunities and interface with senior leadership by facilitating clear communication and leadership surrounding the quality and strategic direction of our products. Help lead our successful delivery, collaborating with both product management and engineering partners to set direction, build consensus, resolve challenges, and create an environment which draws contributions from all participants within and across the portfolios, the scrum teams, and QA community of practice. Responsibilities: Define and build end to end product test strategy encompassing automation, data and environment approach based on product roadmaps built by the different scrum teams Lead and manage execution of the product strategy by a global product quality assurance team, oversee related functions including QA strategy, automation, data, environment, performance, and resourcing, supporting the delivery of top quality in Analytical Tools. Provide tactical planning, SAFE agile execution and direction on reports, communications, and training materials and ensure recommendations are aligned with customer/organization needs and capabilities. Function as a trusted product leadership team member, who collaborates with both product management and engineering partners to set direction, build consensus, resolve challenges, and helps to create an environment which solicits contributions from all participants within and across the portfolios, the scrum teams, and QA community of practice. Using our SAFE methodology, contribute to the IT product portfolio ownership, including the creation and maintenance of the overall product roadmaps and supporting QA strategy for both existing and new product systems, assuring top quality for all stakeholders. Define, document and adhere to SAFE processes and operational policies by building upon and improving what is already in-place. Through the adoption of new methodologies, test automation, RPA and other advanced testing methods, provide leadership in certifying applications for our DevOps/CI/CD/CT strategy leading to true cloud native operations for the product portfolio. Contribute to the evolution and delivery of world class quality assurance operations that are a showcase of process documentation, communication and defect reduction. Promote and drive innovation in technologies, processes, and tools for cutting-edge development. Help lead the organization towards efficiency using AI tools and techniques. What Were Looking For: Basic Qualifications: Bachelors degree, BS degree in Computer Science, Information Technology or software engineering preferred. 10+ years of Technology experience within the financial services industry or a regulated industry; 7+ years of leadership experience with a software engineering team, preferably in a product delivery oriented environment. Demonstrated experience of delivering successful end-to-end quality with complex analytical & financial platforms and data sets, with regulatory & compliance considerations. Ability to lead development of strategic plans and operating plans, to grow, enhance quality assurance procedures, processes and transform a business. Experience with test driven development, testing frameworks (including data testing, service testing, performance testing, load testing etc), test automation and RPA. Strong analytical thinking, interpersonal, oral and written communication skills with strong ability to influence both technology and business partners. Preferred Qualifications: Masters degree preferred Knowledge of Python and Selenium automation is necessary. Strong experience implementing automated testing in cloud environments in a DevOps/CI/CD based environment where automation is the basis for defect free releases. Experience collaborating effectively with global cross-product teams for successful delivery & problem solving. Strong knowledge of SAFE approaches to software testing and able to define, document and put key SAFE principles into practice to test solutions incrementally including continuous testing. Strong continuous improvement mindset, with demonstrated ability to lead & deliver solutions to complex problems. Experience working with AI tools (Copilot etc) is beneficial.