Associate Director, Change & Program Management

As an Associate Director, Change & Program Management at Carelon Global Solutions India, you will play a crucial role in leading structured change and program management to deliver high-impact transformation initiatives with precision in time, cost, and outcomes. Your responsibilities will include: - Leading the strategic vision, design, and execution of change and programs involving transformation across global platforms, systems, applications, tools, and technologies. - Combining change leadership with hands-on program delivery to ensure associated business processes, systems & tools are transformed and aligned with the enterprise transformation agenda. - Defining and executing change strategy, program management, and business impact measurement. - Collaborating cross-functionally with business, corporate functions, and global stakeholders to deliver high-impact change initiatives. - Governing strategic initiatives across business units and overseeing program management for critical initiatives spanning CGS, Carelon, and Commercialization customers. - Engaging proactively with global and local leadership to shape business priorities, resolve dependencies, and foster a shared vision for transformation outcomes. - Building ecosystems for thought leadership and capability development through external partnerships and promoting a vibrant PM Community of Practice (CoP) for continuous learning and innovation. Qualifications required for this role include: - Minimum education: B. Tech, MBA, or Masters degree. Specialized training, certifications, and/or other special requirements: PMP, PRINCE. Scaled Agile Certification. - Preferred education in Computer Science, Management, experience in Consulting Practices. - Experience in institutionalization of Change Management Culture, successful execution of strategic transformation programs, capability building, and change readiness. - Measurable business impact and value realization, lead execution of high-impact strategic programs, and standardize program management practices. - People leadership skills including talent acquisition, performance reviews, coaching, and mentoring. - Organizational leadership qualities encompassing strategic thinking, customer focus, stakeholder management, and promoting talent ownership & development. Your professional experience should consist of: - 18-20 years of experience in large multinational corporations and/or leading IT services firms with a track record of leading change and programs at scale. - 8-10 years of hands-on expertise in change & program management with good knowledge of Healthcare or BFSI domain. - Certification in relevant process areas of change and program management, skilled in collaborating with cross-functional and technology teams, and proficient in MS Office and other collaboration tools. Key competencies required for this role include change management, program management, communication, agility, empathy, global mindset, and strategic thinking. At Carelon Global Solutions, you will find a world of limitless opportunities that thrive in an environment fostering growth, well-being, purpose, and belonging. Extensive focus on learning and development, an inspiring culture, holistic well-being, competitive health and medical insurance coverage, best-in-class amenities, and workspaces are some of the offerings that make Life @ Carelon fulfilling and rewarding. Carelon is an equal opportunity employer committed to providing reasonable accommodation and celebrating diversity in the workforce.,