Associate Consultant- Microsoft Dynamics 365 Functional Consultant

CGI

10 - 15 years

8 - 12 Lacs

bengaluru

Posted:5 days ago| Platform:

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Skills Required

crm api concepts odata dynamics 365 rest

Work Mode

Work from Office

Job Type

Full Time

Job Description

Education Qualification: Bachelor's degree in computer science or related field or higher with minimum 8 years of relevant experience.
Responsible for analyzing business requirements, designing CRM solutions, and implementing Microsoft Dynamics 365. The consultant will ensure business alignment, user adoption, and system optimization.

Your future duties and responsibilities:

Gather and document business requirements and processes
Configure Dynamics 365 entities, forms, views, and workflows
Develop functional designs, test cases, and UAT scripts
Collaborate with developers and architects on technical solutions
Ensure best practices in CRM implementation and data management

Required qualifications to be successful in this role:

Must to have Skills-Strong experience in Dynamics 365 CE modules
Deep understanding of business processes in CRM
Experience with Power Apps, Power Automate, and Model-driven Apps
Excellent communication and documentation skills
Preferred CertificationsMicrosoft Certified: Dynamics 365 Customer Engagement Functional ConsultantMicrosoft Certified: Power Platform Functional ConsultantGood to have Skills-Awareness of Dataverse structure and its role across Dynamics 365 and Power Platform
Experience integrating with SharePoint, Outlook, Teams, and third-party applications
Familiarity with API concepts, OData, or REST endpoints for connecting external systems
Understanding of customer journey orchestration and campaign automation in Dynamics 365 Marketing

Skills:

DevOps
English
MS Dynamics CRM
PowerBuilder
PowerDesigner
RESTful (Rest-APIs)

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