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Associate, Client Processing Representative I

Associate, Client Processing Representative I

BNY

5 - 7 years

7 - 9 Lacs

pune

Posted:6 days ago| Platform:

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Skills Required

finance manager technology regulatory compliance manual transaction processing operations financial services stp senior professional risk mitigation

Work Mode

Work from Office

Job Type

Full Time

Job Description

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We re seeking a future team member for the role of Client Processing - S5 to join our Client Services team. This role is located in Chennai or Pune.

In this role, you ll make an impact in the following ways:

Apply expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation.
Conduct complex, manual processing of updates to client accounts or company records, including reconciliations such as cash breaks and position differences, and gather and compile data.
Serve as the primary point of contact for clients, executing all correspondent requisites timely and accurately with an understanding of the underlying business and specific client needs.
Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
Identify, investigate, and resolve problems in client accounts or company records, working closely with technology and systems teams to ensure system efficiency and risk mitigation.
Provide product knowledge and technical assistance, determining when complex problems should be escalated to a supervisor or senior professional.
Review and check work of other Client Processing Support staff and help resolve escalated issues; may allocate and check work of other team members and perform specific supervisory review and approval actions.
Take responsibility for the quality and completion of own work.

To be successful in this role, we re seeking the following:

High school/secondary school diploma or the equivalent combination of education and experience is required; Bachelor s degree preferred.
5-7 years of total work experience preferred.
Experience in brokerage processing preferred.
Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here s a few of our recent awards:

America s Most Innovative Companies, Fortune, 2025
World s Most Admired Companies, Fortune 2025
Most Just Companies , Just Capital and CNBC, 2025

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Associate, Client Processing Representative I