Job
Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Responsibilities: Lead the administration, analysis, design, development, and ongoing maintenance of Salesforce Data Cloud (CDP) solutions, ensuring effective data management and seamless integrations with other platforms. Manage the technical delivery of Salesforce Data Cloud solutions, driving successful implementations and providing technical leadership to internal and external teams. Oversee the integration of technologies and systems with Salesforce Data Cloud, focusing on data modeling, architecture, and data mapping across multiple Salesforce Clouds. Design and build advanced customizations within Salesforce Data Cloud, using Salesforce s full technology stack including APEX, LWC, and integration patterns like Mulesoft, REST/SOAP APIs. Collaborate with internal teams to identify data gaps and propose effective implementation strategies to address those gaps, ensuring a holistic approach to data governance and standardization. Lead Proof of Concept (PoC) projects, working on integrations with other platforms such as AWS Pinpoint, Oracle Cloud, and Salesforce Marketing Cloud. Manage and guide cross-functional teams (both onshore and offshore) to ensure timely project execution and alignment with business objectives. Facilitate workshops and engage with clients to evaluate solutions, considering the trade-offs between configuration and coding approaches for optimal results. Stay current with Salesforce innovations, continuously exploring new features to enhance business operations and customer engagement. Must Have Experience: Minimum of 6 years of total experience with at least 3 years working within the Salesforce Ecosystem, particularly with Salesforce Marketing Cloud (SFMC), Salesforce Data Cloud (CDP), and other related Salesforce Clouds. Technical Expertise: o Strong knowledge and hands-on experience with Salesforce s MarTech stack, including data modeling, segmentation, profile unification, and automation in SFMC and Data Cloud. o Experience configuring connectors for inbound and outbound data flows in Salesforce Data Cloud and SFMC. o Expertise in coding with APEX, LWC, and working with integration tools such as Mulesoft and APIs (REST/SOAP). o Proficient in designing scalable solutions and ensuring high performance across Salesforce Clouds. Leadership & Project Management: Demonstrated ability to lead and manage technical teams for successful implementations of CDP and SFMC solutions. Industry Knowledge (Good to Have): Experience in Pharma/Life Sciences industries, with a deep understanding of data governance and analytics in regulated sectors. Analytics & Integration: Familiarity with analytics engines (e.g., Google Analytics, Adobe Analytics) and social media management tools. Ability to build custom APIs for integrations between CDP and source systems. Technical Skills: Strong knowledge of SQL and Python for handling data operations and automations. Communication & Collaboration: Excellent client-facing skills, with experience in facilitating workshops and engaging with cross-functional teams. Ability to evaluate technical solutions and make trade-offs between coding and configuration approaches.
