Assistant Vice President Operations

Assistant Vice President Operations

Principal responsibilities

• The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators to achieve target KPIs.
• Multi-tasking with ability to independently prioritize workload without impacting deliverables.
• Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model
• The role will demand individuals to drive excellent client service within the standard model with promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies.
• The individual needs to be flexible to work in shifts, respond to additional business need if required and work closely across different jurisdictions and cultures.
• The individual must keep the team motivated, ensure they perform at their best and work towards increasing the team s overall performance in terms of productivity & quality.
• Liaison and coordination with internal and external stakeholders to drive service excellence. Individual also has to develop good working relationship with peers in other process and most importantly with the business partners.
• Complete IOC for captured roles Given the criticality of the process, this role requires the job holder to adhere to process and FIM guidelines to ensure NIL impact to the business. Any
• The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal. To ensure that individuals are able to perform at their best, there will be process training & necessary guidance provide by the Line Manager on an ongoing basis.
• The role will operate within the orbit of the Trade Processing and settlements of Funds service s strategic plan.