Role Overview The Assistant Vice President (AVP) will be responsible for driving strategic initiatives, fostering a culture of innovation, and ensuring operational excellence. This leadership role requires collaboration with India and U.S. stakeholders to align business strategies with organizational goals. Additionally, as the Office Manager for the Gurugram office , the AVP will be responsible for site leadership, people management, and cross-functional coordination to ensure a seamless and efficient workplace environment. Key Responsibilities Business Leadership & Strategy Develop and drive strategies to enhance business performance and operational efficiency. Collaborate with key business partners to understand needs, address concerns, and develop solutions that align with organizational goals. Lead business transformation efforts , challenging the status quo to drive growth and innovation . Establish and monitor key performance indicators (KPIs) , taking corrective actions when necessary. Ensure compliance with internal policies and industry best practices. People & Talent Management Lead and mentor teams across multiple functions , ensuring engagement, development, and performance excellence. Work with recruitment teams to develop talent acquisition and retention strategies . Design and implement learning and development programs in collaboration with training and business teams. Foster a culture that encourages innovation, collaboration, and accountability . Operational Excellence Oversee business process optimization , working closely with the Transformation team to implement improvements. Ensure on-time and quality service delivery , aligning with client expectations and industry benchmarks. Conduct root cause analysis on operational challenges , implementing solutions to prevent recurrence. Promote a data-driven decision-making approach to optimize efficiency. Office Management Responsibilities Act as the site lead for the Gurugram office , ensuring smooth operations and adherence to Berkadia's culture. Work closely with HR to drive engagement initiatives and create a positive workplace environment. Collaborate with Admin, IT, and Corporate Communications to address infrastructure, logistics, and communication needs. Ensure a seamless experience for stakeholders and senior leadership visiting the site. Proactively identify and mitigate operational risks related to the site. Qualifications & Experience Bachelor's degree in any discipline. 12+ years of experience , with at least: 8 years in leadership roles , managing teams and driving business strategy. 5 years in the Financial Services industry , preferably in Commercial Real Estate (CRE) .