Assistant Vice President - Broker Support

Role Overview: You are being sought after to fill the position of AVP Broker Support, a leadership role in P&C Insurance Operations. Your responsibilities will entail overseeing broker support operations for a group of US-based P&C Insurance clients, managing insurance support products, co-owning client relationships, leading product lifecycle management, responding to RFPs, driving operational excellence, and monitoring industry trends. Key Responsibilities: - Oversee broker support operations for a portfolio of US-based P&C Insurance clients, managing 200-300 FTEs. - Manage and enhance insurance support products and solutions, including underwriting and post-placement activities. - Co-own client relationships, engage with senior client executives, and lead product lifecycle management. - Respond to RFPs, contribute to solutioning, and support pre-sales efforts. - Drive operational excellence, SLA adherence, and transformation initiatives. - Build and mentor cross-functional teams to ensure delivery quality, retention, and growth. - Monitor industry trends and integrate market intelligence into service offerings. Qualification Required: - Experience of 10-15+ years in P&C Insurance with a focus on commercial lines and brokerage operations. - Deep understanding of the full P&C lifecycle, including quoting, placement, policy admin, endorsements, renewals, compliance, and surplus lines. - Proven experience in product management, GTM strategies, and client engagement. - Ability to interact with C-level executives and lead client relationships. - Experience managing 200-300 FTEs in insurance operations. - Comfortable with data-driven decision-making and problem-solving. - Strong working knowledge of MS Office; familiarity with insurance tech platforms is a plus. - Bachelors degree required; insurance domain certifications are a plus. If you have prior experience in brokerage, binding authority, or underwriting support roles, and are familiar with US insurance market regulations, compliance, and distribution models, then this opportunity is ideal for you.,