Assistant Team Lead- Gurgaon, Haryana

3 - 6 years

4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Lead and manage a team of tele-sales executives/counselors.
  • Monitor daily performance, ensure target achievement, and support team development.
  • Review call quality, provide feedback, and maintain high conversion standards.
  • Prepare, analyze, and share telesales reports regularly.
  • Ensure effective use of CRM and Ozonetel for call handling and documentation.
  • Coordinate with cross-functional teams for smooth workflow and process adherence.

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1mg

Software Development

Gurgaon Haryana

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