Assistant Store Manager

Company Description

Rozana.in is one of India's fastest-growing rural commerce platforms, using technology and data science to address the unique needs of over 1 billion Indians outside the reach of traditional online commerce. The platform empowers micro-entrepreneurs by enabling them to onboard customers, share deals, and facilitate online orders, ensuring efficient last-mile delivery. With a mission to connect rural communities to online commerce, Rozana.in seeks to drive economic empowerment and aspirations across rural India. The company envisions becoming India's leading peer-to-peer rural commerce platform and is committed to transforming lives in underserved regions.

Role Description

This is a full-time, on-site role for an Assistant Store Manager located in Bansi. The Assistant Store Manager will oversee day-to-day operations of the store, manage inventory, and ensure efficient handling of store logistics. The role includes supervising staff, optimizing customer satisfaction, and implementing loss prevention strategies. Collaborating with the team to meet sales goals, providing exceptional customer service, and ensuring a seamless shopping experience are key priorities.

Qualifications

• Strong skills in Customer Service and ensuring Customer Satisfaction
• Effective Communication skills to interact with staff and customers
• Experience in Store Management and operational efficiency
• Knowledge of Retail Loss Prevention strategies
• Ability to lead and motivate a team toward achieving sales and operational goals
• Basic computer proficiency and familiarity with inventory systems
• Prior experience in retail or similar roles preferred
• A high school diploma or equivalent; additional certifications or degrees in business or management are a plus