Assistant Manager - US Payroll

Role & responsibilities

• Supervise end-to-end AMER payroll operations using ADP Global View (SAP), Workday, and ADP Workforce Now, ensuring accurate and timely processing for US, Canada, Mexico, and Brazil payrolls.
• Lead, mentor, and develop team members through regular 1:1s, performance reviews, and training initiatives while managing workload distribution effectively.
• Oversee payroll processing cycles, including pre-payroll activities, processing deadlines, and post-payroll reconciliations.
• Monitor and review payroll reconciliations, variance analysis, and audit reports to ensure accuracy and compliance.
• Manage and validate payroll inputs including new hires, terminations, status changes, tax changes, deductions, and retroactive adjustments.
• Oversee stock compensation processing including RSU vesting, ESPP administration, tax calculations, and compliance requirements.
• Coordinate with ADP and other vendors for system maintenance, updates, and issue resolution.
• Manage inbound and outbound integrations between payroll platforms and vendor systems, ensuring data accuracy and timely transfers.
• Monitor and implement regulatory changes related to benefit plans, overtime rules, and tax regulations across AMER regions.
• Maintain SOX compliance through proper documentation, controls, and regular audits.
• Develop and deliver monthly KPI dashboards tracking processing accuracy, timeline adherence, and team productivity.
• Create and maintain cross-skill matrix for team development and coverage planning.
• Build strong partnerships with HR partners, Benefits, Stock team, & other stakeholders through regular communication and collaboration.
• Establish and maintain comprehensive knowledge repository for payroll processes, procedures, and training materials.
• Oversee regular and ad-hoc reporting requirements, ensuring accurate and timely delivery.
• Lead year-end activities including W-2 processing, reconciliations, and tax form distribution.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Participate in budget planning and forecasting for payroll operations.
• Manage special projects including system implementations and upgrades.
• Ensure compliance with federal, state, and local tax regulations across all AMER jurisdictions.
• Coordinate and review all payroll-related journal entries and general ledger reconciliations.
• Manage benefit deduction reconciliations including 401(k), FSA, and health insurance.
• Lead system testing and validation during upgrades or modifications.
• Develop and maintain standard operating procedures for all payroll processes.
• Coordinate with external auditors and tax authorities as needed.
• Manage emergency and off-cycle payment processes when required.
• Monitor and analyze payroll trends to identify potential issues or improvements.

Preferred candidate profile

• Bachelors degree in finance, Accounting, or related field.
• 15+ years of progressive AMER payroll operations experience.
• Extensive experience managing multi-country payroll operations across USA, Canada, Mexico, Columbia, Chile, and Brazil in high-growth environments.
• Advanced expertise in equity compensation processing (RSU/ESPP/NQ) and cafeteria plan administration.
• Proven proficiency in ADP Global View (SAP), Workday, and ADP Workforce Now.
• Demonstrated experience in managing system integrations, including inbound/outbound interfaces between payroll and vendor platforms.
• Comprehensive understanding of Federal, State, and multi-country payroll tax regulations and compliance requirements.
• Expert knowledge of payroll systems, earnings/deduction codes, W-2/W-2C processing, and GL mapping.
• Strong track record in year-end payroll activities, reconciliations, and statutory reporting across AMER regions.
• Proven leadership experience with ability to develop, mentor, and manage high-performing teams.
• Demonstrated success in implementing process improvements and automation initiatives.
• Excellence in project management, including system implementations and upgrades.
• Strong stakeholder management skills with ability to partner effectively with HR, Finance, and external vendors.
• Advanced problem-solving abilities with strong attention to detail and accuracy.
• Exceptional communication skills (written and verbal) with ability to interact at all organizational levels.
• Experience in managing payroll operations in fast-paced, dynamic environments with changing priorities.
• Strong analytical skills with ability to develop and track KPIs and performance metrics.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.
• Experience in developing and maintaining SOX controls and compliance procedures.
• Self-motivated professionals with proactive approach to challenges and continuous improvement.
• Demonstrated ability to lead multiple high-priority projects while ensuring operational excellence in day-to-day activities.

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