Assistant Manager - Soft Services

Role Overview: As an Assistant Manager - Soft Services at CBRE Facilities, you will be responsible for collaborating with clients, vendors, and contractors to ensure the completion of facility tasks and work orders. Your role will be a crucial part of the Facilities Management functional area, focusing on the operations of a set of assets and providing support to Property Managers for repairs and investment plans. Key Responsibilities: - Work closely with landlords, tenants, and service providers to ensure adherence to procedures, policies, and reporting formats. - Address client inquiries promptly and gather work orders efficiently. - Compile information reports to assess performance and progress status. - Maintain organized records by filing work orders, proposals, department files, and other vendor-submitted paperwork. - Monitor external activities such as waste disposal and recycling to ensure compliance. - Respond to inquiries and complaints from clients, co-workers, and supervisors effectively. - Apply existing procedures to resolve straightforward problems with limited discretion. - Execute tasks as per defined duties, methods, and detailed instructions. - Produce output by adhering to established procedures under close supervision and guidance. Qualifications Required: - Previous experience in facilities management, customer service, or related field is preferred. - Strong organizational skills and attention to detail. - Effective communication skills to interact with various stakeholders. - Ability to follow instructions, prioritize tasks, and work efficiently within a team. - Basic problem-solving skills and a proactive approach to addressing issues. (Note: No additional details of the company were mentioned in the provided job description.) Role Overview: As an Assistant Manager - Soft Services at CBRE Facilities, you will be responsible for collaborating with clients, vendors, and contractors to ensure the completion of facility tasks and work orders. Your role will be a crucial part of the Facilities Management functional area, focusing on the operations of a set of assets and providing support to Property Managers for repairs and investment plans. Key Responsibilities: - Work closely with landlords, tenants, and service providers to ensure adherence to procedures, policies, and reporting formats. - Address client inquiries promptly and gather work orders efficiently. - Compile information reports to assess performance and progress status. - Maintain organized records by filing work orders, proposals, department files, and other vendor-submitted paperwork. - Monitor external activities such as waste disposal and recycling to ensure compliance. - Respond to inquiries and complaints from clients, co-workers, and supervisors effectively. - Apply existing procedures to resolve straightforward problems with limited discretion. - Execute tasks as per defined duties, methods, and detailed instructions. - Produce output by adhering to established procedures under close supervision and guidance. Qualifications Required: - Previous experience in facilities management, customer service, or related field is preferred. - Strong organizational skills and attention to detail. - Effective communication skills to interact with various stakeholders. - Ability to follow instructions, prioritize tasks, and work efficiently within a team. - Basic problem-solving skills and a proactive approach to addressing issues. (Note: No additional details of the company were mentioned in the provided job description.)