Assistant Manager, Service and Parts Sales

5 - 10 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

You will be joining Yanmar Engine Manufacturing India (YEMI) Pvt. Ltd, a subsidiary of Yanmar Japan, established in 2019. YEMI focuses on manufacturing Industrial Engines and sales and service of Industrial Engines, Agricultural Products, and Marine Engines. As part of the team, you will contribute to the vision of developing a global R&D center in India. Your role will involve the following essential duties and responsibilities: - **Service**: - Provide on/off-site installation, validation, and commissioning of engines (diesel). - Offer high-level technical support to customers through location visits, phone, or online (Zero-hour service support). - Coordinate with Company distributors and expand service dealer and FIE Shop. - Communicate with customers to ensure satisfaction and take necessary corrective actions. - Conduct competition mapping and provide market feedback. - Interface with cross-functional teams such as field applications, customer support-services, and R&D. - Update Service Technical documentation when required and submit. - Ensure compliance with all company policies and procedures. - **Parts Sales**: - Responsible for achieving spare parts targets assigned for the year and the territory. As part of YEMI, you will benefit from a collaborative work environment, continuous learning opportunities, and global exposure. The culture at YEMI promotes HANASAKA (let the people bloom) and is committed to sustainability through initiatives like solar energy and rainwater harvesting. Additionally, you will have access to a comprehensive benefits package that includes health and well-being, equal employment opportunities, and policies that support work-life balance. Your qualifications for this role include: - **Education**: B. Tech - **Experience**: 5-10 Years,

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