Assistant Manager Sales & Business Development

Role & responsibilities

Some of the key responsibilities include, but are not limited to:

1. Sales Execution & Business Development

• Develop, manage, and grow sales of APIs, Intermediates, KSMs, and Specialty Chemicals across Pan-India markets
• Identify and pursue new business opportunities independently, with a focus on strategic customers
• Conduct regular customer visits, technical discussions, presentations, and customer engagement to support business development
• Build and maintain strong relationships with key accounts, including API manufacturers, generic companies, CROs, and CDMOs.
• Achieve sales targets while ensuring sustainable long-term business partnerships
• Support in pricing, negotiations, and contracts, ensuring profitability and compliance
• Understand and track the product/project life cycle, keeping stakeholders informed and engaged

2. Customer Relationship Management

• Develop strong relationships with key customers across industries
• Resolve customer queries, manage escalations, and ensure satisfaction
• Drive repeat business and upselling opportunities

3. Market Intelligence

• Provide market intelligence on industry trends, competitor activities, and customer needs
• Identify new applications or product opportunities across served locations

4. Operations & Collections

• Ensure timely collections and adherence to credit policies
• Coordinate with logistics and customer support teams to ensure timely deliveries and customer fulfilment
• Maintain accurate records through CRM and internal systems.

Preferred candidate profile

• In-depth understanding of the pharma industry value chain
• Excellent communication, negotiation, and presentation skills
• Strong Key Account Management and Customer Relationship Building capability
• Ability to understand technical product details and discuss with R&D/Procurement stakeholders.
• Self-motivated, entrepreneurial, and passionate about sales and business development
• Willingness to travel extensively across India
• Good at MS Office (Excel, PowerPoint, Word, Emails)