Assistant Manager Retrofit Sales

Role & responsibilities

• Achieving retrofit order booking with a targeted gross margin.
• Generating retrofit business from the existing AMC base, competition customers, and through value-added services.
• Ensuring sale of Voltas Brand HVAC units to contribute towards the overall retrofit business target.
• Identifying new sales opportunities from tender routes and non-AMC customers to expand the revenue stream.
• Collecting advance payments from all retrofit projects to ensure healthy cash flow during project execution.
• Ensuring that all retrofit offerings are tailored to meet customer needs and maintain a high strike rate by focusing on delivering quality service, reliable solutions, and customer satisfaction.
• Managing all sales activities and track progress through CRM systems to ensure transparency, accountability, and timely action on sales opportunities.
• Maintaining the success rate for Lead Generation, Enquiry Generation, Quote Generation.
• Regularly updating the CRM and PSCRM systems on a weekly basis to track leads, enquiries, quotes, and orders.
• Using CRM to update the Customer Contact Plan and ensure projections are in line with business goals.
• Tracking and managing sales opportunities, ensuring accurate forecasts and timely follow-ups.
• Identifying new business opportunities from untapped territories and accounts to expand the retrofit footprint.
• Developing non-HVAC business opportunities such as rental services, UVGI, robotic duct cleaning, utility retrofitting, energy-saving solutions, instrumentation, and automation.
• Targeting high-value greenfield projects (industrial/commercial) with an aim to secure at least 2-3 significant retrofit jobs.
• Conducting regular meetings with the O&M/AMC counterparts in the territory to update leads and quotes.
• Supporting continuous process improvements to enhance sales operations and efficiency.
• Working closely with the Retrofit Sales Manager to contribute to business strategy development and tactical execution plans.
• Providing regular updates on sales performance, pipeline status, and business opportunities during management reviews.
• Collaborating with cross-functional teams (e.g., Planning, Execution, Commercial) to ensure smooth project handover and customer satisfaction.