Assistant Manager - Program Management

Role:

Key Responsibilities:

• Manage day-to-day platform ops: menu accuracy, pricing, uptime, SLA, visibility etc.
  
• Collaborate with Swiggy/Zomato account managers to drive sales and growth initiatives.
  
• Analyse full sales funnel (impressions orders AOV repeat) across cities, stores, categories, time bands, and seasons.
  
• Drive growth levers: pricing, offers, ads, category placements, experiments, imagery, bundling.
  
• Build daily/weekly dashboards; run deep-dive analysis to identify gaps and opportunities.
  
• Improve processes, fix operational issues fast, and ensure execution excellence.
  

Requirements:

• Strong Excel skills (mandatory).
  
• High ownership, operator mindset, strong execution discipline.
  
• Analytical, detail-oriented, and comfortable managing large-scale daily operations.
  
• Experience in food delivery/Swiggy/Zomato preferred.
  

Success Indicators:

• Higher visibility, conversions, and sales.
  
• Strong funnel metrics & ad/discount ROI.
  
• Consistent ops hygiene and accurate reporting